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On Mentors and Advisors: How to Find Them
Rob just left me a comment over: Hi Mike. I read somewhere that being an entrepreneur can be the loneliest job in the world. I didn’t understand until I started my business. I think it’s great that you...
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Only in New York?
Saw this in New York Last week. Note all the tabs have been torn off. Funny.
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On Service: No one expects you to be perfect
Last week my mom got some flowers as a thank you gift. She was delighted by the gesture and when she went to open the flowers (which were delivered by a third party) she saw that a tulip was frozen, a...
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Search and web apps and conversion funnels
The truth about Google Analytics is that it’s not half as helpful as people make it out to be if you are running a subscription based web app. Why? You can’t correlate things like search terms with...
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Yahoo’s decline aides Open ID
This is a little cynical, but I’m thinking that Yahoo would not have started the Open ID drive had they not been having difficulties. Being in trouble encourages you to mix it up a little, and I’m...
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Canadian banks are out of control
Just went to a CIBC deposit $400 USD in travellers cheques to give some funds to Sunir as he heads off to BarCampOrlando. Somehow my $400 USD turned into ~$382 USD. Unconscionable. There are really...
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5 tips for choosing a co-founder
Re-posted from FreshThinking: 5 tips for choosing a co-founder They say choosing your partner is the most important decision you will make in life. I’d say choosing your co-founder(s) is the most...
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mesh 2009 tickets are on sale
Quick update from the mesh department. Tickets are now on sale for mesh 2009. On behalf of Mathew, Mark, Stuart, Rob and I, I hope you can join us for our 4th year. Please be advised: mesh has sold...
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Start begging for forgiveness
We’re at an interesting point at FreshBooks. We’ve grown out of my parents basement, into our third office where we’re expanding our footprint. From Joe and I in 2003 we’ve grown to 40+ people cranking...
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Sometimes being a pro is all you’ve got
It’s Monday morning. I check my email. I see we’ve had a major systems issue overnight while trying to return from our secondary data center to our primary. This move was planned in advance. It was...
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